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FREQUENTLY ASKED QUESTIONS

Our Frequently Asked Questons (FAQ) page is a work in progress.
We will continue to add additional informaiton as the community changes and grows.
If you cannot find the answer to your question here, please contact the Kissing Tree Front Desk at
KTMC@DMBCommunityLife.com or 512-749-1245.
 

FAQ

How do I make a payment?
Your assessment payments are made to DMB Community Life and are due each quarter. For more information on making payments or to sign up for auto-pay please email accounting@dmccommunitylife.com or call (480) 367- 2626.
Where can I find the HOA Documents ?
The HOA Documents can be downloaded here.
How do I sign up for events?
Under the Lifestyle tab click on event registration. This will take you to the KT ActiveNet page where you can search for the event you would like to attend. Follow the steps through the system and complete your registration. For more information please email Kevin at kevin.wilson@brookfieldrp.com.
What are Independence Halls Hours?
Indenpendence Hall Hours:
     Monday - Thursday: 8 am - 9 pm 
     Friday: 8 am - 10 pm 
     Saturday: 10am - 10pm
     Sunday: 12 pm - 6 pm 
 
How do I change or add landscaping?
Please fill out the ACC Application  and email it to Hayat Qurunful at hqurunful@dmbcommunitylife.com. Remember a site plan with detailed information, including a plant list should be submitted along with your application and pictures of the projected plan.
Do I need to apply to install a dish?
All dishes are requested to be installed on the rear of the home. If you are requesting a different location, please submit an ACC Application that shows where the dish will be located on your roof, with an explanation as to why the dish can not be placed in the rear.  
Can I have a trash enclosure ?
We have designed a standard trash enclosure that all residents can use, which can be found here. You are also allowed to submit a custom enclosure if you have brick or rock siding on your home. You are required to still fill out an ACC Application. 
How can I withdraw from an event that I am registered for?

If you have registered for an activity or fitness class for which there is no charge, and you can’t attend, you have the ability to withdraw from the activity. Here are the instructions to do so: 

  • While in ActiveNet, go to My Account (top right on screen) 
  • Account Activity/Historical Transaction List 
  • Select Activity from which you want to withdraw 
  • Actions/Withdraw 
  • Add to Cart 
  • Finish 
If you have registered for an event that has a cost associated with it, you must call the front desk for assistance at (512) 749- 1250.